Richland Veterinary Services at 1111 Sextonville Road in Richland Center, Wisconsin

Customer Reviews about Richland Veterinary Services

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  Insisted on giving house dog flea and tick medication before boarding, but didn't tell me this until I was on the road, dog in hand, at their desk. She had been seen there before and was up to date on all vaccinations, etc. Do not give Frontline or K9 because of possible side effects. Had no other choice had to leave town. Dropped her off she was fine, picked her up and now she has tremors when resting or sleeping, twitching so bad at times I can't sleep. Sent both a letter and email and didn't get a response to either. No sorry, no too bad, no nothing. Based on this experience and their lack of response I would not bring her back there. I understand unforeseeable things happen, but own up to it.
  September 06, 2017

  by mplsmndude tr
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  Just a phone call as a possible new client and was immediately put on hold and when asked the pricing of a neuter for a cat, it was a package deal which was very pricey. They don't listen to their clients. Bad customer service!
  August 24, 2017

  by Kimberly Hellenbrand
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  If I could rank them a 0 I would. The building is nice, because it is new, the people are NOT. The receptionist was rude and made it apparent that we were not a priority. We went into the exam room with our 4-month-old puppy, waited about 10 minutes and the Dr. came in. I have had young vets before, but this one had no bedside manner what so ever. It was our first time being there and he didn't bother to introduce himself. Kept referring to our female puppy as "bud", and clearly didn't know her name. He came in with the two shots she needed, didn't bother to look at/pull up her chart. He listened to her heart and lungs, told us everything was good, gave her the shots (without explaining what they were - I knew because I scheduled the appointment, but my other half was confused.) The vet was young, clearly right out of school, but seemed so incompetent. I had to ask him to feel her hips/joints, to make sure she seemed to be growing at the right pace, to check her eyes/ears/teeth/etc. He did nothing without being prompted. Unless you have attended vet school, do NOT go here, because YOU will be responsible for doing all of the investigating. He was useless, basically a vet tech for giving the shots and then was done. I was charged over $50.00 for this incompetent vet to not even give my puppy an overall physical, not to mention the standard puppy vaccinations were highly over-priced ($125 for the two shots and the exam all together). I had to tell him what she has already had although I had already had her records transferred. He was seemingly unaware that we had brought in a fecal sample and when we asked about it, said he would check on the status. We were excused to the waiting room where the receptionist said she was "too busy" to run the fecal and we would have to wait a half hour or they would call us with the results in a half hour. One week later we had heard nothing from them and we called to get the results. Awful customer service, horribly inexperienced, uneducated vet, rude receptionist/vet tech... I will NOT be returning. Hands down the worst experience I have ever had at a veterinary office. We have since transferred to Sauk Prairie Small Animal Hospital.
  December 25, 2016

  by Arianne Woller

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About Richland Veterinary Services in Richland Center